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Put customers first, and employees seconds, and profit will take care of itself - Andy Taylor, Enterprise Rent-A-Car

Click to learn about Point of Person Communication
“Branding for many years has been seen as logos and signage and advertisements. In the future, there will be much, much more to it. It's no longer just image projection. It's also truly about the company as a whole.”
Bernd Schmitt, Columbia Business School Professor
“Brand management is less a matter of guarding a brand's integrity, than one of facilitating its evolution”
Johann Kramer, Kessell/Kramer Advertising.

Introducing Brandirect, a Customer Development Company

Brandirect is a marketing and sales company that lives by the Golden Rule. We believe that if you want your customers to be loyal to you, then you need to be loyal to them. And that may mean changing the way you do business. But don't worry, that's what we're here for.

Brandirect can help you realize the benefits of putting your customers first; we'll help you hear your customer's voice, build customer-centric (not product-centric) sales and marketing systems, and we train your staff to serve your best customers, ultimately, without our help. You might say we'll "teach them how to fish."

If you're struggling to attract and retain great customers, give us a call us. We'll help you develop your Point-of-PersonSM communication strategy, and put your organization on the (high) road to success.